Legal

Privacy policy

We treat clinical and contact data as confidential. This summary explains what we collect and why. For formal requests, email care@meridian.dental.

Information we collect

Identity and contact details, appointment history, clinical notes and images necessary for care, payment references, and messages you send via forms, WhatsApp, or our AI receptionist.

How we use it

To provide treatment, send confirmations and recalls, process payments, improve clinic operations, and meet legal or professional obligations. We do not sell patient data.

Sharing

Limited sharing with laboratories, referring clinicians, insurers (with your consent), and service processors (e.g. secure hosting, SMS/email) under confidentiality terms.

Retention

Clinical records are retained for the period required by Pakistani professional standards and applicable law, then securely disposed.

Your choices

You may request access or correction of your records, withdraw marketing consent, and ask questions about processing by contacting care@meridian.dental.

Last updated: March 2026